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GuestIt Welcoming Wizard or Concierge Guest

GuestIt Welcoming Wizard or Concierge Guest

We are Guestit - nice to meet you! 

We are an excited bunch because we have so far bootstrapped Guestit but now planning to raise capital. We hope to be backed by a great group of strategic investors who believe in the growth of the new category of travel accommodation - homes - and in our vision of unlocking the potential of every home. 


Guestit is a tech enabled full-service home rentals management company in the proptech category, offering dynamic pricing expertise, thoughtful interior design and hotel-style operations for homes.

 ______________________

SSE Business Lab, the premium business incubator in Sthlm, recognized our industry leadership by giving us a seat in September 2017, and since then we have reached many milestones, including 1,5 MSEK in revenue in June 2018. 
We have scaled rapidly in just one year to become the Nordic leader with an international team based in Stockholm.

Who are you?

  • Punctual and reliable, 100% of the time
  • Committed and enthusiastic - whatever the weather!
  • Proactive, with great initiative and an ability to think on your feet
  • A great problem solver with an ability to work under time pressure
  • A great communicator with exceptional interpersonal skills 
  • Committed to delivering the highest levels of customer service
  • Excited to travel around Stockholm meeting and greeting guests from all corners of the world!

 

Duties & Responsibilities

What can you expect?

  • Greet guests on behalf of our hosts in a way that clearly displays the Hostmaker hospitality experience.
  • Make sure that each apartment is guest-ready by carrying the last supervision checks before the guest’s arrival and make sure our standards are in place prior the guests' arrival
  • If some items need changing or purchasing, will proactively do so by sourcing them ASAP. 
  • Carry basic maintenance and troubleshooting where possible, or, report when not possible and make sure that guests are informed on potential future actions by Hostmaker or the host in order to deal with the issue. Help facilitate emergency logistics during your shift.
  • Be friendly and engaging at all times 
  • Make every guest feel at home by helping with the luggage, breaking the ice with interesting conversational topics and being personal by easily adapting to different types of guests and situations each time
  • Thoroughly show the property and its quirks and clearly show all the areas that need particular attention and explanation. 
  • Demonstrate, if needed, how to work a specific appliance or feature of the flat
  • Inform about the house and building basic behavioural and security rules, clearly explain what are the off limit areas within the property
  • Make sure that keys and check out procedure are explained for a smooth and stress-free check out experience
  • Report and follow up where necessary in order to ensure a 5-star experience

Our Culture and Perks
Culture is important to us. We love what we do, and make sure everyone in the team feels valued, respected and important. This makes people take pride in their work, and that’s when the best work is produced. A few of the many perks of joining the Guestit team:

  • A fast-growing company going into fundraising full of bright, engaged folks who’ll keep you on your toes every day
  • No mega-corp fluff: we focus on results, not face-time
  • Local phone bills are included
  • No birthday goes unnoticed, so expect an embarrassingly big cake!
  • An incredibly talented team who can teach you anything from Russian and pricing strategy to be ready for after-work! 

Ready? Please send a CV + short description of yourself to julie@guestit.se or give us a call at +46768197455 - We’re looking forward to meeting you asap!! 

Team Guestit 

Skicka ansökan

Eller vet du någon som skulle passa ännu bättre? Berätta för dem.

A few of the many perks of joining the Guestit team:​

  • Growth

    A fast-growing company going into fundraising full of bright, engaged folks who'll keep you on your toes every day

  • Results

    No mega-corp fluff: we focus on results, not face-time

  • You

    No birthday goes unnoticed, so expect an embarrassingly big cake!

  • We

    An incredibly talented team who can teach you anything from Russian and pricing strategy to be ready for after-work!

Our Culture

Culture is important to us. We love what we do, and make sure everyone in the team feels valued, respected and important. This makes people take pride in their work, and that’s when the best work is produced

Jobbar du redan på Guestit AB?

Var med i rekryteringen och hitta din nästa kollega!

email
@guestly.io
Teamtailor

Rekryteringsverktyg från Teamtailor