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Client success manager

Client success manager

We are Guestit - nice to meet you - we make Airbnb management hassle-free! 

We are an excited bunch because we have so far bootstrapped Guestit but now planning to raise capital. We hope to be backed by a great group of strategic investors who believe in the growth of the new category of travel accommodation - homes - and in our vision of unlocking the potential of every home. 

Guestit is a tech enabled full-service home rentals management company in the proptech category, offering dynamic pricing expertise, thoughtful interior design and hotel-style operations for homes.

 SSE Business Lab, the premium business incubator in Sthlm, recognized our industry leadership by giving us a seat in September 2017, and since then we have reached many milestones, including 1,5 MSEK in revenue in June 2018. 

We have scaled rapidly in just one year to become the Nordic leader with an international team based in Stockholm.

What can you expect? 

  • You'll be responsible for managing the early commercial relationship, ensuring all agreements are signed, photoshoots are booked and that all listings are properly written to Guestit standards
  • Ensuring all our new hosts’ questions, comments and concerns are answered. Our host queries range from the mundane to the challenging - from maintenance to pricing strategy.
  • You will gain experience across several domains of the business and get to see the ins and out of how we work.
  • Potential opportunity to join us permanently at the end or your trial period, once you show us the impact you can make here!

Who are you?

  • You have completed or are completing a university level degree.
  • You know Swedish and English.
  • You have experience in actively interacting and growing a portfolio of accounts - think more B2C than B2B - this role is not a passive management of large accounts.
  • You are passionate about the Airbnb experience & hospitality.
  • You are incredibly organised: efficiency is key.
  • You are eager to work in a business that puts customer first and you are ready and willing to provide creative and thoughtful solutions to our customer’s questions or problems.
  • You bring problem solving skills with doses of common sense, cheerfulness and stamina to the table.
  • Your grammar is flawless and emails are articulate. A large percentage of this role will involve writing home listings on different platforms  

Our Culture and Perks
Culture is important to us. We love what we do, and make sure everyone in the team feels valued, respected and important. This makes people take pride in their work, and that’s when the best work is produced. A few of the many perks of joining the Guestit team:

 A fast-growing company going into fundraising full of bright, engaged folks who’ll keep you on your toes every day

  • No mega-corp fluff: we focus on results, not face-time
  • Competitive salary
  • Local phone bills are included
  • No birthday goes unnoticed, so expect an embarrassingly big cake!
  • An incredibly talented team who can teach you anything from Russian and pricing strategy to be ready for after-work! 

Ready? Please send a CV + short description of yourself to elias@guestit.se or give us a call at +46768197455 - We’re looking forward to meeting you asap!! 

Team Guestit 

Skicka ansökan

Eller vet du någon som skulle passa ännu bättre? Berätta för dem.

A few of the many perks of joining the Guestit team:​

  • Growth

    A fast-growing company going into fundraising full of bright, engaged folks who'll keep you on your toes every day

  • Results

    No mega-corp fluff: we focus on results, not face-time

  • You

    No birthday goes unnoticed, so expect an embarrassingly big cake!

  • We

    An incredibly talented team who can teach you anything from Russian and pricing strategy to be ready for after-work!

Our Culture

Culture is important to us. We love what we do, and make sure everyone in the team feels valued, respected and important. This makes people take pride in their work, and that’s when the best work is produced

Jobbar du redan på Guestit AB?

Var med i rekryteringen och hitta din nästa kollega!

email
@guestly.io
Teamtailor

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